Managing your subscription

Upgrade, cancel, update payment, and read receipts.

Everything subscription-related lives under Settings โ†’ Billing. Stripe handles the actual charging; we manage the plan + credit logic on top.

Starting a paid plan

Click any of the paid plan buttons in Billing (or on the landing page's pricing section). You'll be sent to Stripe Checkout to add a card. New subscribers get a 14-day free trial with no charge until the trial ends.

We'll email you 3 days before the trial ends with a reminder, so you have time to cancel if you change your mind.

Switching plans

In the Billing panel, click Upgrade to Pro or any other target plan. A confirmation modal explains the proration; on confirm, the switch is immediate. Stripe charges the prorated difference for the remainder of the current period and adjusts your next invoice.

Canceling

Click Manage subscription in the Billing panel, this opens Stripe's self-serve portal where you can cancel, update your card, or download past invoices.

When you cancel, you keep access until the end of the current billing period. After that, your account drops to Free and additional connected accounts get hidden (data is preserved if you come back).

Updating your payment method

Same place: Manage subscription opens Stripe's portal. Add a new card, set a default, and remove old ones from there.

Invoices & receipts

  • We email you a custom receipt every time a charge succeeds.
  • Stripe also emails its own receipt if you have that enabled in the portal.
  • The Stripe self-serve portal has every past invoice as a PDF download for your records.

What if payment fails?

Stripe retries automatically over several days. We'll email you each time a retry fails, with a link to update your card. If all retries fail, your subscription is canceled and you drop to Free.

Overage charges

If you've disabled the hard cap, any credits used past your included quota are billed at the end of the cycle as a separate line item on the invoice. Manage this in Settings โ†’ Billing under the credit-usage section.

Refunds

We do refunds on a case-by-case basis for the unused portion of a recent charge. Email support@futurepost.ai and we'll sort it out.

Still stuck? Email us at support@futurepost.ai or DM @futurepost on ๐•, we usually reply within a day.